Designed for FUTR
Chatamo enables businesses to create intelligent voice and chatbots for marketing, sales and customer support.
With the emergence of bot technology such as Alexa and bot integration within messenger apps, businesses have an opportunity to communicate better and reach further to customers. By using Chatamo, companies can build one bot to distribute across multiple channels.
We helped to develop a digital strategy and launch a brand that involved Visual design, UX & UI design and digital marketing.
There is a lot of work for businesses to maintain customer services and most frequently asked questions have a simple answer.
Chatamo's AI can create customer-friendly conversation logic around the question and answer input making for a pleasing, organic feeling experience.
We designed an intuitive answer creation panel to allow contextual representation of text, images, videos, buttons and maps UI.
Businesses need to keep customers happy by fulfiling expectations and answer all questions efficiently.
Monitoring chatbot usage involves keeping on top of languages, daily activity, GDPR requests, the sentiment of conversations and any unanswered questions.
The usage insight dashboard is designed to alert the user by using colour to highlight positive and negative values.
We began by laying the foundations with of the brand with colour and typography to capture the initial feel. Not too cheap, not too techy but just right.
The brand needed to come across as both intelligent but approachable so we created a logo to convey that.
There’s only so much you can explain through words but a picture can say a whole lot more.
